Video Call Center

Video Call Center

With our Video Call Center solution you can

  • make online video calls with your customers
  • offer your services face to face
  • maximize customer satisfaction with video calls
  • check identity data of the individuals on the live video call
  • verify face biometrics during live call
  • verify vitality analysis with artificial intelligence
  • record all calls and digitally store all the documents shared throughout the call
Video Call Center
Video Call Center

Maximize customer satisfaction with online video call

You can provide

  • remote support,
  • technical service,
  • product and services introduction,
  • product sales, ​and
  • registration services via video call without physically inviting your customers to visit your company

 

With the our video call solution, you can easily manage your remote customer onvoarding process in accordance with regulations. You can verify ID data for registration and booking services. You can maximize your security with ID Verification for AML – Anti-Money Laundering activities.

 

Video Call Center

Easily Switch to Video Call Technology

Let your customers make video calls with one click with SCSoft’s Video Call Center solution.

Companies that use a voice response system, provide remote support or sales services, can increase customer satisfaction and shorten their service times by making a live call from the video call center.

Video Call Center

Video Call Recording

Automatically watch video call recordings end toend on web based screens with role based authorization.

Registration Processes
Complete your registration processes with video call. Integrate with Identity Verification to take your security to the top level.
Remote Customer Acquisition - Digital Onboarding & KYC
Register your customers or applicants digitally and remotely with the our ID Verification infrastructure.
Technical Support
Provide service to your customers with video calls. Save time!
Booking
Enable your customers to access your contact services with video call in your booking processes. Moreover, register your customers with paperless processess on the digital environment.
Online Customer Visiting, Product Promotion and Sales
Invite your customers to video call for online product demonstration

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AI powered KYC, identity verification and Fraud prevention solutions

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    SCSOFT™, is a software development company specialized in financial technologies, producing digital onboarding, KYC and ID Verification, Fraud solutions used in identity verifications